Privacy Policy

Last updated: March 13, 2026

At Swapella.net, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Google account ID (if using OAuth login)

Usage Information

We automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Generation history and transaction records

Uploaded Content

When using our service, you upload:

• Face images for processing
• Video URLs for source content

2. How We Use Your Information

We use collected information to:

• Provide and improve our face swap service
• Process your transactions and manage your account
• Communicate with you about your account and service updates
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Data Storage & Security

We implement commercially reasonable security measures to protect your data, including:

• Encryption of sensitive data in transit and at rest
• Secure password hashing
• Regular security audits
• Access controls and authentication

Content Retention

Uploaded face images are automatically deleted within 24 hours after processing.

Generated videos are available for download for 24 hours, after which they are permanently deleted.

Account data is retained for as long as your account is active. Upon account deletion, personal data is removed within 30 days.

4. Third-Party Services

We may share data with:

• Payment processors - to process transactions securely
• Cloud infrastructure providers - for hosting and data storage
• Analytics services - to understand usage patterns (anonymized data)
• AI processing services - to generate face swap content

We do not sell your personal information to third parties.

5. Cookies

We use cookies for:

• Session management and authentication
• Remembering your preferences
• Age verification consent
• Analytics (if enabled)

You can control cookies through your browser settings, though this may affect service functionality.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Object to certain processing activities

To exercise these rights, contact us at [email protected]

7. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or concerns:

• Email: [email protected]
• General support: [email protected]